移动公司基础礼仪培训(国外英语资料).doc

移动公司基本礼仪培训 Basic etiquette training for mobile companies Staff image is the best proof of the corporate image, in the modern society, and a company of accurate external image, has become an important part of company management system. Therefore, the professional image training has taken for granted the important role of the enterprise culture construction. It is safe to say that every employee is a spokesperson for the enterprise image. In combination with the work of the mobile company staff, the author offers an overview of the employees professional image: a highly confident appearance and appearance. Specification of customer service; A professional image that matches the corporate culture. Purpose of this training: According to our culture and industry characteristics, our professional attitudes, knowledge and skills are reflected in the way we dress and behave. Employees professional image should not only show the characteristics of the staff, temperament, industry, position, more should embody the unique charm of industry, and in the process of communication with clients, the image constantly curing, let a person leave deep good impression. This training method and principle We will learn together in the following ways * lecture * practice We hope to achieve the goal after training * understand and understand the true meaning of etiquette * improve your career and become a respected employee in your service environment * improve the mind, adjust the mindset, take the role, strengthen the team building and communication Taken the course outline * knowledge article * tips article * application essay Taken the training principles What is true is true, true is believable, and effective is value Details of this training: First feature grooming instrument, professional grooming training (class: 3 hours) ? Make a good first impression Psychologists have found that when people walk into an unfamiliar environment, immediately give you for at least ten summary by inst