医院后勤实行社会化动因、风险因素及防范措施.docVIP

医院后勤实行社会化动因、风险因素及防范措施 　　[摘要] 医院后勤工作贯穿在医疗服务工作中，为医疗工作的运行提供重要保障和支持。以供给制形式服务于临床，服务面广、有着“大而全”的服务设施，造就了一支庞大的后勤队伍。随着医改的不断深入，“医院办社会”的格局凸显诸多弊端，本文旨在根据北京小汤山医院（简称“我院”）后勤管理的实际情况，剖析推行社会化动因，预先分析风险因素，提出应对措施，逐步推行医院后勤社会化管理，兼顾医院的稳定和发展，以期更好地服务于临床医疗，提高医院竞争力，最终实现“以患者为中心”的医疗服务 [关键词] 医院后勤；社会化管理；风险因素；相关措施 [中图分类号] R197.3 [文献标识码] A [文章编号] 1673-7210（2017）02（a）-0143-04 Motivation， risk factors and countermeasures of socialized management of hospital logistics CHEN Gang1 LI Yuhuan2 1.Human Resources Department of Beijing Xiaotangshan Hospital， Beijing 102211， China；2.General Internal Medicine Department of Beijing Xiaotangshan Hospital， Beijing 102211， China [Abstract] Hospital logistics run through the whole medical service and provide powerful guarantee and support for the medical work. While serving the clinical work in the form of supply system， hospital logistics own a wide service scope and “large and all-inclusive” service facilities， which produce a huge logistics team. As the medical and health reform carrying forward， the drawbacks of the “hospital-derived society” structure have shown up gradually. According to the actual situation of the logistics management of Beijing Xiaotangshan Hospital （short as “our hospital”）， this article aims to explain the motivation of hospital logistics socialization and analyze the risk factors in advance， meanwhile， put forward the countermeasures. Socialized management of hospital logistics should strike a balance between hospital stability and development， so as to provide better services for clinical work， enhance the competitiveness of the hospital， and eventually make the patient-oriented medical services come true. [Key words] Hospital logistic； Socialized management； Risk factor； Countermeasure ?t院后勤是医院建设的重要组成，为医疗、科研、教学提供支持和保障，是开展优质医疗护理工作不可或缺的条件[1]。医疗、护理、后勤的工作齐头并进，才能为患者提供优质的服务。随着社会的发展，人们生活质量的提高，患者对医疗服务质量提出了更高的要求，医院不再是单一的治疗疾病的场所，已经逐步成为优胜劣汰的竞争性行业[2]。我院于2011年启动临床绩效考核管理，实施优绩优效的分配制度，极大地提高了医疗服务的能力和质量。但是，后勤管理仍是短板，缺乏标准化和规范化，机构臃肿、效率