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四.信件
开头与结尾用语
开头:Dear Sir, Dear Madam, Dear sir or Madam, Dear President, Dear Sales Manager, Dear Dean, Dear Professor, To whom it may concern, Dear Mr. Smith,
结尾:Yours faithfully, Yours truly, Yours, Yours sincerely, Best regards, Best wishes, lovingly yours, sincerely yours,
正文第一句
朋友:Hi! How are you?
Hello! I hope everything is fine.
Hi! How is everything going?
如不认识:I was a guest at your hotel from June 25 to 28.
I am a student at your college, enrolled in the computer course.
致谢:Thank you for your invitation to the international medical conference on October 11.
Thank you for your letter dated October 11.
解释写信原因:I am writing to advise you for the loss of my credit card.
I’d like to inquire about course details.
I am writing to complain about/of the poor service at your restaurant.
结尾段
发出请求:I am looking forward to your prompt reply.
Please reply to us at your earliest convenience.
表达歉意:once again, I am sorry for any inconvenience caused.
Please accept my apologies once again.
提出投诉:I expect to hear from you very soon.
Please give this matter your immediate attention.
常用信件写作介绍
投诉信
开头:自我介绍,交代投诉内容,表明本信的目的和要求
正文:说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理。
结尾:表达希望问题得到迅速恰当解决的强烈愿望。希望尽快得到满意的答复。
常用句型:
I am writing to you to complain about….
I am writing to express my dissatisfaction with/at…
I beg to call your attention to the fact that…
I wish to refer you to an incident which occurred…, calling for some remedial action.
I very much regret to have to inform you that…
I am totally/completely disappointed/upset to find…
I find it awful/quite distressing that…
My experience in…on…(date) shocked me. I can hardly put up with it.
There are some problems with the … that I wish to bring to attention. For one thing, there is…. For another, …..
I can hardly stand/bear/tolerate/put up with it any more.
To improve the situation/solve the above problem, it is advisable for you to take the following measures:…
I look forward to a day when we could really enjoy a more ef
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