商务英语300句unit3.docVIP

商务英语300句 unit3 Telephone Calls打电话Brief Introduction电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题，如果能通过电话方式解决，那便是最快捷、最有效率的。Basic Expressions1. This is Dajiang Food Store. How may I help you?这里是大江食品店。请问我怎样能帮到你呢？2. Could you put me through to the toy department?请帮我接玩具部好吗？3. I’d like to order 3 cases of beer.我打算订购三箱啤酒。4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.我叫托尼·史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.您订的书请汇款一千五百元过来，邮资包括在内。6. Hold on a moment please.请稍等。7. I’ll see if she is in.我去看看她有没有在。8. I am afraid she is out at the moment.对不起，她这会出去了。9. I’ll be pleased to if I can.如果能的话，我很高兴。10. Extension 121, please.Sorry, the line is busy.请接121号分机。对不起，线路忙。11. Could I speak to Mr. Johnson, please?Sorry, there is no one by the name of Johnson here.我可以和约翰逊先生通话吗？对不起，这里没人叫约翰逊。12. Could you hold on a minute? I’ll get him for you.Certainly. Thanks.稍等，我帮你去叫他。行，谢谢。13. Mr. Smith is tied up at the moment.OK. I’ll call again later.史密斯先生现在脱不开身。好的，我回头再打电话过来。14. I am sorry I wasn’t in when you called.That’s all right.很抱歉你来电话时我不在。没关系。15. Operator, we were cut off. Could you reconnect me, please?Just a moment, please.接线员，电话断了。可以替我重新接通吗？请稍等片刻。16. Do you follow me?Yes, please go on.打电话听懂我的话了吗？听懂了，请接着谈。17. Have you got it?Sorry. Do you mind repeating?明白了吗？对不起，你介意再说一遍吗？ConversationsDialogue 1 (O=operator)O: International Trading Co. . Good morning.L: Good morning. May I speak to Mr. Smith, please?O: May I ask who’s calling, please?L: This is Miss Li from the United Textiles.O: Just a minute, Miss Li.(Switches lines) Mr.Smith,Miss Li from UnitedTextiles wants to speak to you.S: Put her through, please. Hello, Mr. Smith speaking.L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……-- 这是国际贸易公司。早上好。