CL-10-TPackingandUnpacking选编.docVIP

STANDARD OPERATING PROCEDURE 标 准 工 作 程 序 PACKING AND UNPACKING打包和拆包 Task Number 任务编号: FO 04-CI-0010 Department 部 门 : Club Floor 行政楼层 Date Issued 签发日期: May 2010 2010年月 Approved by 批准人: General Manager Mr. 总经理 先生 Guest Expectation 客人期望: I want my luggage to be packed and unpacked efficiently and professionally. My clothes should be free of creases and in a logical order so I find what I need immediately. 我期望我的行李能都被有效专业的打包和拆包。我希望能免费熨烫我的衣服，并且编号有理由逻辑，以便我能迅速找到。 Time to Train 培训时间: 1 hour 1小时 Why is this task important for you and our guests? 为什么这个任务对你和你的客人非常重要？ Answers回 答: I am a