特殊学校-医疗失误责任索偿程序-forSpecialSchools.PDFVIP

Medical Malpractice Liability Claims Procedures for Special Schools 特殊學校 - 醫療失誤責任索償程序 [As per Education Bureau’s instruction that agreed by QBE Hongkong Shanghai Insurance Limited (“QBEHKSI”) and Aon Hong Kong Limited ( “Aon ”)] 按照教育局的指示及獲得昆士蘭聯保保險有限公司（(下簡稱「昆士蘭聯保」) 和怡安保險顧問有限公司(下簡稱 「怡安保險」)的同意 In the event of a claim for medical malpractice; or any medical incident which could reasonably be expected to give rise to a claim, the Insured should contact Aon for assistance immediately. 如有醫療失誤索償的事件，或任何可以合理地預期導致可能引起索償 的醫療事故發生 ，受保人應立即通知怡安保險。 IMPORTANT 重要事項 “DO” - The Insured shall pass to QBEHKSI through Aon a copy of any notice of claim and all correspondences received from the third party, UNANSWERED. 當受保人收到任何索償或投訴文件時，受保人須透過怡安保險給予昆 士蘭聯保一份副本 。請勿自行回覆任何信件或作出回應 。 “DO” - The Insured shall immediately forward to QBEHKSI through Aon a copy of any writ, summons, charge sheets, indictments or related court documents upon receipt, UNANSWERED. 當受保人收到民事訴訟程序當中的投訴書、傳票、索償陳述書、刑事 訴訟程序中的傳票、控罪或有關狀書等，受保人須立即透過怡安保險 給予昆士蘭聯保一份副本 。請勿自行回覆任何訴狀或傳票。 “DO NOT” – do not admit liability or make any offer, promise or payment of settlement to third party without written consent of QBEHKSI. 如未取得昆士蘭聯保書面同意，受保人切勿承認責任或提出,承諾或 繳付賠償予第三方 。 “DO NOT” – do not answer correspondence from third party but pass onto QBEHKSI through Aon for handling. 受保人切勿自行回覆任何書信文件及應盡快透過怡安保險通知昆士 蘭聯保 ，交由昆士蘭聯保處理 。 “DO NOT” – do not accept any payment or arrangement of indemnity offered by any third party held responsible for the loss or damage. 受保人切勿接受任何需負責任的第三方提供的任何賠償款項或賠償 的安排 。 “DO”– Please contact Aon immediately if you have any query or hesitation to report any incident. 如有任何疑問或猶豫應否報告事故 ，請立即向怡安保險查詢 。 Contact Persons 聯絡人 Aon Hong Kong Ltd. 怡安保險 Ms. Fiona Tom (Claim Services) Mr. Joel Chan (Financial Services 譚芷瑩 (理賠服務)