APDS-CC试题.docxVIP

1、an avaya aura@ communication2、which statement is true3、you have been working4、avaya aura @ experience portal5、true or false6、avaya professional service uses7、an international company has8、which of the following are three true9、which of the following are three of the top10、the introduction of proactive11、your prospect is a healthcare company12、a customer with a traditional TDM pbx13、a contact center manager has 14、you are speaking to a customer15、a customer is looking for16、in connection with a cct17、a leading channel partner18、a leading reseller of avaya19、avaya is bidding for a telecommunications20、which of the following are two21、there is a major change 22、match the functionality on the right23、one of the top six facts24、your prospective customer tells25、business advocate contains patented26、a customer wants to build a sip-based27、which site provides an interactive28、avaya contact recording records calls29、your prospect is looking for a solution to provide30、pursuant to opening a new branch答案为no,because31、which is an—callback assist智能客户路由、积极拓展经理、回调协助、客户连接32、you are bidding for an—avaya proactive contactavaya aura experience portal AVAYA光环经验门户avaya aura call center eliteAVAYA光环呼叫中心精英avaya proactive contact AVAYA主动联络avaya aura orchestration designer AVAYA光环业务流程设计avaya aura experience portal AVAYA光环经验门户avaya control manager avaya控制管理器avaya aura call center eliteAVAYA光环呼叫中心精英avaya aura orchestration designer AVAYA光环业务流程设计33、a customer with anavaya aura application enablement service server AVAYA光环启用应用程序服务器服务avaya aura workforce optimization AVAYA光环人力资源优化(错误)avaya aura orchestration designer AVAYA光环业务流程设计（错误）avaya control manager AVAYA控制管理器34、a customer has implemented35、which of the following are two performance36、what are the market trends影响联络中心运营与客户服务的市场趋势是什么evolving technology 不断发展的技术changing customer demographics 客户不断变化的人口统计数据relying on p