Lean Introduction 精益基础知识.pptVIP

业务流程改善Business Process Kaizen 精益基础、概念和原理 Lean Fundamentals, Concepts Principles 何谓精益西格玛变革？What Is LeanSigma Transformation? 重点在于：缩短前置时间，改善响应能力 Focusing on lead-time reduction to improve responsiveness 达到同步改善：品质、成本、交货期 Achieving simultaneous improvements in quality, cost, and delivery 借力改善求增长：增加财政收入，扩大市场份额 Leveraging improvements for growth in revenues, earnings, and market share 培育持续改善文化，维持改善成果 Building a continuous improvement culture to sustain the gains 利用改善突破法，取得快速之变革 Deploying Kaizen Breakthrough Methodology for rapid transformation 及时生产 Just-In-Time 精益西格玛?的基础是重视客户的期望和价值的定义。 The basis of LeanSigma? focuses on the customer’s expectations and the definition of value. 为了了解客户有关质量、交货、成本、服务和风险方面的期望，我们必须从客户的角度对我们的流程进行量度。 To understand customer’s expectations relative to outcomes, access, cost, service and risk we must measure our processes the same way the customer views them. 基本要素 The Common Element “现在一切都是速度。” “Today, it’s all about speed.” 汤姆·彼得斯 Tom Peters 时效为本的战略 Time-Based Strategies 提高核心价值流程比例 Getting to Core Value “时效为本”之影响 Time-Based Impacts “西联汇款”录像带Western Union Video 练习: 您看到了什么? Exercise: What Did You See? 精益西格玛?原理 LeanSigma? Principles 重视增值工作 Value adding focus 工序相连，流线作业 Link processes to create flow 调整生产速度，满足客户要求 Pace work to customer demand 减少流程变化 Reduce process variation 客户绝对满意 100% customer satisfaction 增值与非增值 Value-Add vs. Non-Value-Add “时效为本”之战略 Time-Based Strategies 业务流程里的浪费 Waste in Business Processes 缺陷与回环工序 Defects and loop-backs 交接点/生产中做决定 Hand-offs/Decisions in Process 过量生产 Over-producing 不必要的加工 Unnecessary processing 不必要的物料/信息 Unnecessary Materials/Information 过多的运输 Excess transportation 等待 Waiting 流程速度 Process Pacing 节拍时间决定满足客户要求之作业速度 Takt Time sets the pace of any operation to match customer demand 可以将其比喻为交响乐队的指挥 Can be compared to the conductor of an orchestra 自働化 Jidoka 自働化就是“一按按扭就自动工作”。 Jidoka simply means “automation with a human touch”. 在日语里面，那是一种思维 - “我们不允许将有异常的产品交给我们的客户” – 包括