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Gaining a Competitive Advantage Discuss the roles and activities of a company’s human resource management function Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability Discuss how human resource management affects a company’s balanced scorecard Discuss what companies should do to compete in the global marketplace Gaining a Competitive Advantage Identify the characteristics of the workforce and how they influence human resource management Discuss human resource management practices that support high-performance work systems Provide a brief description of human resource management practices Introduction Competitiveness refers to a company’s ability to maintain and gain market share in its industry It is related to company effectiveness Human resource management refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance Many companies refer to HRM as involving “people practices Responsibilities of HR Departments Employment and recruiting Training and development Compensation Benefits Employee Services Employee and community relations Personnel records Health and safety Strategic planning What Roles Do HR Departments Perform? How is the HRM Function Changing? The amount of time that the HRM function devotes to administrative tasks is decreasing and its roles as a strategic business partner, change agent, and employee advocate are increasing In shifting the focus from current operations to strategies for the future and preparing non-HR managers to develop and implement HR practices, HR managers face two important challenges: Self-service refers to giving employees online access to information about HR issues Outsourcing refers to the practice of having another company provide services The HRM Profession HR salaries vary depending on education and experience as well as the type of industry HR specialists HR generalists College degrees are held by the vast majori
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