管理简答(国外英语资料).docVIP

管理简答(国外英语资料) Two, Jane answer 1, Henry Munzberg research found that managers play which ten roles? A: these ten roles can be classified into three broad categories: interpersonal roles, informational roles, and decision roles. Interpersonal roles include representatives, leaders, and liaison roles Information roles include supervisors, communicators, and spokesperson roles Decision roles include entrepreneurs, conflict managers, resource allocator, negotiator roles 2, according to Robert Katz (Katz, 1974) research, managers should have three skills? Answer: interpersonal skills: the ability to use the processes, practices, techniques, and tools in the field of expertise that you supervise Relational skills: the ability to successfully communicate with others and to communicate with others Conceptual skills: the ability to generate new ideas and deal with them, and to abstract relationships 3, what is the content of the plan (including 5W1H)? Answer: What - what to do? Goals and content. Why - why? Reason。 Who - whos going to do it? Personnel. Where - where did he do it? Location. When - when to do it? Time. How - how to do it? Ways and means. What is the basic idea of goal management? The tasks of A. enterprises must be translated into goals, and managers must lead these subordinates through these goals to ensure that the overall objectives of the enterprise are achieved. B. goal management is a process that enables managers at the top and bottom levels of an organization to work together on common goals, outcomes, responsibilities, and measuring their contributions. C. The goal of each enterprise manager or member is the overall goal of the enterprise and its contribution to the overall objective of the enterprise. D. organization members are managed by objectives and self-management and self-control based on goals. E. assessment and rewards and punishments are based on sub goals. Target management process 1. setting goals: the overall goals of the organization, th