良好的护患沟通在临床工作中的重要性(国外英语资料).doc

良好的护患沟通在临床工作中的重要性(国外英语资料) The importance of good nurse patient communication in clinical work This article source: paper / [Abstract] nurse patient communication is the basis of doing all the nursing work, good nurse patient communication can narrow the distance between the nurses and patients, patients with pleasant mood, and good nurse patient communication is to establish and develop the foundation of nurse patient relationship, each of which runs through the process of nursing work. Key words] nurse patient communication clinical importance With the progress of human society, the improvement of peoples cultural living standard and the change of health concept, the consciousness of self-protection of hospitalized patients is increasing day by day. If communication between nurses and patients is improper, nursing disputes are likely to arise. Good communication between nurses and patients to improve patient satisfaction, prevent has very important significance to nurse patient disputes, nurse patient communication in the form of language communication and nonverbal communication two, no absolute boundaries between the two, in language communication, with nonverbal communication, effective communication between nurses and patients is two complementary results. 1, language communication refers to the use of words and symbols as the carrier of communication, mainly including oral communication, written communication and electronic communication. Language communication should be easy to understand, simple and clear, avoid too specialized terminology and common hospital ellipsis; communication should use warm tone, moderate speed; should use polite language, respect patients personality; use comfort language. When a patient is ill and a doctor comes to a strange hospital, he first expects sympathy, thoughtfulness and warm words to satisfy his emotional needs. Because of comforting words can enhance the patients confidence in overcoming the disease, resulting in a sens