饭店英语视听说unit2 check in.pptVIP

* * Unit 2 Check in Warm-up exercises Dialogues Sentence Patterns Exercises Registration Form Reservation form VS Registration form Reservation form: The name of the guest Time of arrival and departure The address of the guest The telephone number of the guest The room type that the guest requires The corresponding rate for the room Reservation form VS Registration  form Registration form: Room number Personal information Nationality Passport / visa number Time of arrival and departure Where from and where to room key front desk ID card credit card bellman 行李员 luggage arrival list 应到客人名单 Advance deposit 预付定金 Key card 钥匙牌 Confirmed fax 确认的传真 Registration form 入住登记表 A morning call 叫早 Luggage collect 出行李 Buffet 自助餐 Breakfast voucher 早餐券 Dialogues Useful Words Phrases Watch a video1 and answer the questions 1. Did the guest have a reservation? If so, in whose name? Yes, he did. In the name of Marden Andrew White. 2. Whats the room number? 1004. 3. Where is the room? On the thirtieth floor. 4. Where is the restaurant? On the third floor. 5. When can the guest eat breakfast and dinner? Breakfast is served between 6 and 10, dinner is at 7. Watch a video2 and answer the questions 1. Did the guest have a reservation? If so, what did he reserve? Yes, he did. He reserved a single room for three nights. 2. Whats the problem did the guest meet? The receptionist cant find a record of his booking. 3. Did the hotel have any single rooms available? No, it didnt. 4. How did the receptionist handle this problem? She upgraded him to the business suite. 5. Did the guest need to pay extra money? No, he didnt need to. 1. Would you please fill out this form while I prepare the key card for you? 2. Please make sure that you have it with you all the time. 3. If you are ready, I’ll call the bellboy and he’ll take you