THE HORZONTAL ORGANIZATION MIT Course 16852JESD61J – Fall 2017.pptVIP

THE HORIZONTAL ORGANIZATION MIT Course 16.852J/ESD.61.J – Fall 2002  REFERENCES Portions of this presentation were adapted from the following: Ostroff, Frank, The Horizontal Organization (New York, Oxford University Press, 1999) Hammer, Michael, Beyond Reengineering (New York, HarperBusiness, 1996) Hammer, Michael, “Process Management and the Future of Six Sigma”, MIT Sloan Management Review (42:2, Winter 2002) Majchrzak, Ann and Qianwei Wang, “Breaking the Functional Mindset in Process Organizations”, Harvard Business Review (Sept – Oct 1996) Galbraith, Jay, Designing Organizatio