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业务流程培训一
业务流程培训;提纲;简 介;国际贸易涉及文件及文件整理要求;5;3,生产安排
(发生产和采购部);4,完货照片(发客户);6,装柜照片(发客户));8,内部资料(发同事);国际贸易往来邮件指导参考邮件1:收到新客户试单,向客人所有信息,便于签发PI(如果是老客户,无需再次询问以下内容)Subject: Glad to get your 1st/new orderContent: Dear ***, thanks a lot for your 1st order, we believe it will be our good start and we will enjoy a friendly working relationship. Pls let me know the CNEE details and the destination port information, so that I can make the PI and will send you asap, thanks!邮件2:新订PI发送Subject: PI-LBX150417ALPB for your 1st/new orderContent: Dear ***, attached pls find the stamped PI for your 1st/ new order, and pls confirm, thanks!Attachchment: PI-LBX150417ALPB(请求客户必须邮件回复PI确认,如客户不愿邮件确认PI,我发可再发一封邮件过去:As we talked on whatsapp that the PI-BX150417ALPB is confirmed, 并追问客户定金并发送水单: pls send us the bank receipt once you have arranged the deposit so that we could check the account with our Finance Dept and arrange the first delivery.);邮件3:收到客人定金水单
Subject: shipping mark/label/packing confirmation
Content: Dear ***, thanks for your deposit, pls let me know ……. so that we can arrange the production asap once the money hit our account. Also I will let you know the cargo ready date/delivery time/production finish date after checking with the production dept. later.
(备注:定金后包装信息确认,只是不影响成本的包装信息,如内包装PVC/PE,标签位置,唛文等。影响价格的包装信息必须在报价前确认!)
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邮件4:向客户汇报工作并索要FOB货代信息(订单流程3之后,4之前)
(如CIF出运方式,无需所有货代信息)
Subject: Shipping Agent
Content: Dear ***, kindly be noted that we have started your production and the cargo ready date/delivery time/production finish date will be around ***, pls let me know the contact information of your shipping agent, so that we can arrange the booking before delivery.;邮件5:货物生产报告/图片
Subejct: Photos of your order on the production
Content: Dear ***, glad to inform you that your order is now on coating process, attached pls find the photos F.Y.I. Everything is ok, and the delivery time will be around ***, pls let me know the contact information of your shipping agent, so that we can fast
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