f5_2011_12月考题.pdf

Fundamentals Level – Skills Module 5 Performance F Management Monday 5 December 2011 r e p Time allowed Reading and planning: 15 minutes Writing: 3 hours a ALL FIVE questions are compulsory and MUST be attempted. Formulae Sheet is on page 6. Do NOT open this paper until instructed by the supervisor. P During reading and planning time only the question paper may be annotated. You must NOT write in your answer booklet until instructed by the supervisor. This question paper must not be removed from the examination hall. The Association of Chartered Certified Accountants ALL FIVE questions are compulsory and MUST be attempted 1 The Telephone Co (T Co) is a company specialising in the provision of telephone systems for commercial clients. There are two parts to the business: – installing telephone systems in businesses, either first time installations or replacement installations; – supporting the telephone systems with annually renewable maintenance contracts. T Co has been approached by a potential customer, Push Co, who wants to install a telephone system in new offices it is opening. Whilst the job is not a particularly large one, T Co is hopeful of future business in the form of replacement systems and support contracts for Push Co. T Co is therefore keen to quote a competitive price for the job. The following information should be considered: 1. One of the company’s salesmen has already been to visit Push Co, to give them a demonstration of the new system, together with a complimenta