第二讲：转型领导confronting the challenges of leading change 领导.pptVIP

Employee buy-in = 2-6-2 43% Buy-in if no risk, norm creates change pressure 13% active resistance 38% Show me, want to be winners 7% early adoptors 6% change agents But 20% can drive 80% of improvement 20% 的热心员工会推动其余 80% 的员工进步 Rick Luce, HKUL May 2009 My Leadership Compass 我的领导指南针 Vision Customers Staff Sponsors Executive management Processes what have we done for them..today How do you change what you don’t know walk in their shoes Free up to do great work Rick Luce, HKUL May 2009 Facing up to the future面对将来 To thrive in a world of accelerating change:? 在快速变化的社会中求存： Ask and answer d