登哈特新公共服务理论概要1.pptVIP

刘 文 萃 拓展过程中的西方行政学理论 时间：20世纪八九十年代 特征：理论广度和深度都得到进一步拓展，由传统意义上的公共行政向现代意义上的公共管理转型 新管理主义思潮的影响：强调公私管理的共通性 民主政治思潮的影响：强调公民参与 拓展过程中的西方行政学理论 “与新公共管理建立在个人利益最大化的经济观念之上截然不同的是,新公共服务是建立在公共利益的观念之上的,是建立在公共行政人员为公民服务并确实全心全意地为他们服务之上的。” —罗伯特B.登哈特 “当公民能够根据公共利益去行动时,社会的广泛利益才能从一个独立的、孤立的存在中脱离出来,并转变成一种美德和完整的存在,向社会奉献的过程最终使个人变得完整。” —罗伯特B.登哈特 “以自由、正义和公平等术语为代表的一些更广泛的人类价值问题正在失去它们作为评判的标准的重要性, 取而代之的是一种‘成本收益计算’和‘手段和目的的计算’。当效率的衡量成为唯一的讨论议题的时候, 协商的、沟通的以及参与的功能都将失去它们的重要性。” “效率和生产力当然不应被忽视, 但对效率的追求应置于更为广泛的民主宪政和公共利益的框架体系内。” 【罗伯特B.登哈特】 第二十九讲 登哈特的新公共服务理论 本讲结构 一、代表人物简介 二、新公共服务理论的主要内容 三、简评 Robert B. Denhardt Robert B. Denhardt is Lincoln Professor of Leadership and Ethics, Director of the School of Public Affairs at Arizona State University, and Visiting Scholar at the University of Delaware. Dr. Denhardt is a Past President of the American Society for Public Administration and a member of the National Academy of Public Administration. Dr. Denhardt has published eighteen books, including The Dance of Leadership, The New Public Service, Managing Human Behavior in Public and Non-Profit Organizations, Theories of Public Organization, Public Administration: An Action Orientation, In the Shadow of Organization, The Pursuit of Significance, Executive Leadership in the Public Service, The Revitalization of the Public Service, and Pollution and Public Policy. The New Public Service: Serving, Not Steering The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) Serve citizens, not customers; (2) Seek the public interest; (3) Value citizenship and public service above entrepreneurship; (4) Think strategically, act democratically; (5) Recognize that accountability isnt simple; (6) Serve, rather than steer; (7) Value people, not just productivity. The New Public Service: Serving, Not Steering All s