售后抱怨应对话术 .txt（After-sales complaints should be talked about. TXT）.doc

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售后抱怨应对话术 .txt（After-sales complaints should be talked about. TXT）.doc

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售后抱怨应对话术 .txt（After-sales complaints should be talked about. TXT）

售后抱怨应对话术 .txt（After-sales complaints should be talked about. TXT） After-sales complaints should be talked about Complaining about car fuel consumption; Should dialogue: 1. Economic fuel consumption refers to the average fuel consumption of a vehicle traveling at a constant speed at a constant speed, under certain conditions of test (no wind, pavement, etc.). 2. The true standard of inspection of fuel consumption cannot be based on the city, since waiting, traffic lights, air conditioning and so on can affect your fuel consumption. 3, the calculation method for fuel consumption: suggest to fill up the tank, in good road sections (high speed, etc.) about one hundred km, and then to fill the tank (and added to the same position last time), with the second oil amount divided by running mileage, namely it is concluded that the gas mileage of approximate numerical; 4. There are many factors affecting fuel consumption; Whether it is in the period of grinding; Vehicle speed, road condition, wind speed, load, etc. Driving habits, driving experience; The frequency of using large power appliances (e.g., air conditioner, audio, etc.); Oil (no. 93 unleaded petrol) 5. Improve the fuel economy of vehicles: reasonable control of the distance from the car, and avoid emergency braking; Do not make any modifications to the vehicle appearance; Dont use the way to turn off the air conditioner to open the window. Try not to place extra items in the trunk. When using air conditioning in summer, the temperature setting value should not be too low. Control the distance between the car and avoid emergency braking. Avoid urgent acceleration, step on the gas pedal; Regular air conditioning radiator, engine water tank surface cleaning; Check the tire pressure regularly. Low air pressure will increase the resistance of the vehicle. 6. Your car is still in the process of grinding, all parts of the car need to be polished, the fuel consumption is slightly higher, it is recommended that you use it