大堂经理（Lobby Manager）.docVIP

大堂经理（Lobby Manager） Have a global concept, service awareness, adaptability, initiative to do things, the initiative to do Sauna and bathing industry managers way to survive Among the management staff, as a long lobby manager plays the role of other managers irreplaceable. His first duty is to maintain the order of the lobby, handle guest complaints, and represent the general manager to participate in foreign reception and exchange. The role seems to be not small, but in practice it is often in a position of idleness. Generally speaking, the lobby environment is orderly, especially in some luxurious bathing, into and out is the identity of the people, will never be born out of trouble, also rarely in public appearances and their own identity do not conform to the behavior, say there are other duty personnel. In view of this, the lobby manager in the maintenance of the lobby order of the probability of doing something is relatively low. The timeliness of handling guest complaints remains small. Think about it, a normal bathing in all aspects according to the standard operation, which has so many complaints? If it is not arranged to deal with the complaints not to the point, the bathing is almost closed. For the general manager to participate in foreign exchange, is negligible, basically negligible. The actual work and the established arrangement of the contrast, called the lobby managers are very vacant. Tell the truth to the management, to the detriment of their image, not to ask others to know that they do nothing, not to speak, but also deeply working time is not full, unworthy of the monthly pay their own wages. Reasoning, it is better to muddle along. In some management nonstandard bathing, Lobby manager table became an empty decoration, it is difficult to see the shadow of the manager of the lobby, forming a management light under the black. In fact, as a management, there is still work to be done to really play the role of the lobby manager. At present, many ba