以讲故事来激发组织变革（Stimulate organizational change by telling stories）.docVIP

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以讲故事来激发组织变革（Stimulate organizational change by telling stories）.doc

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以讲故事来激发组织变革（Stimulate organizational change by telling stories）

以讲故事来激发组织变革（Stimulate organizational change by telling stories） In August 20th, the government of the Pakistan asked our group in Pakistan to help them with regard to the road problem. They are no longer able to maintain the highway and need to try a new technology that is not what we suggested. They hope to receive our reply in a few days. According to the usual practice, it is impossible for us to give a reply in such a short period of time. It would take 3 months, or 6 months, or even 9 months if the working group searched around for information and then submitted a report to the government of Pakistan. However, the head of the group soon to highway experts inside and outside the organization issued an e-mail within 48 hours, seek help. He got a quick reply. On the same day, our manager in the Jordanian Highway Department replied, in Jordan, they used that technology and had a very good future.. Also on the same day, a road expert in Argentina replied: he is writing a book on the subject, which provides information about the technology in different parts of the country for decades.. Not long after, the head of the South African Highway Authority, an outside partner of the expert group, provided some experience in the use of the technology in South africa. New Zealand provides some guidelines for their use of the technology. Finally, our Pakistan team leader can quickly to the Pakistan government report said: This is our organization can provide the best solution for the technology, next is about how to use the experience elsewhere in Pakistan programs. Dehning found the story that he can with the world bank executives to communicate effectively. Through this story, he can express the concept of knowledge management to them and emphasize the importance of building a learning group within an organization. The idea for the world bank executives is that if this mechanism of sharing knowledge exists not only in the highway sector, but in the entire organization, what