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久赢真经(Long win five)
久赢真经(Long win five)
Standard posture should be: feet apart, a 60 degree angle, upright, hands naturally hang down on the right hand, left hand, abdomen, chest, back straight, straight ahead, smiling, shouted welcome speech: Welcome! With sincerity in the tone, with a sense of intimacy. The atmosphere is easy to infect customers, so that customers do not consciously enter the store.
The process of receiving customers:
Look at the customer, smile, nod and say service guide
2. good at judging customers
Be good at judging whether the customer is the buyer, the user or the influencers.
When a customer enters the store, he can quickly tell if it is a user. With a keen eye to guess the size of the customers feet, to their feet as standard, try not to ask the customers foot size. Because if you guessed right, the customer increased your trust a little and increased the chance of doing so. If you guess wrong, the customer will tell you what size she is, and then walk down the stairs. I cant see your feet are so slim..
If accompanied by colleagues, we must pay attention not to neglect the accompanying. Because of the influence of the accompanying, than any shopping guides influence is big. Could you reveal the mouth, let the persons word has been ruined, well, do not buy, you have too many shoes. The guide said it was useless for a long time, so be sure to greet the escort and ask for the advice of the escort from time to time.
If its a family of three, then the father must be the buyer of the money, the mother must be the user, and the child must be the influencers. The child is unhappy, and the adult must have gone away. Encountered this situation, both to seek advice from my father, but also to meet the needs of mothers, but also take good care of children, so that children happy, do not walk.
3. seek the best time to approach customers
As a customer, the most annoying feeling is that when you enter the store, there is a guide who will introduce it behind you. It seems tha
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