商务英语沟通试卷.doc

商务英语沟通试卷 Part One（5%） I ．Multiple Choice(1％x5=5%） Directions: In this part, there are items 1-5. Choose the best answer A,B,C or D 1．All the following might affect your final message EXCEPT＿ ? A. age ????????B. educational background ? C. culture ?????D. temper 2. Being responsive to individual differences, what language must you make a conscions effort to use? ?A. bias-free language.牋牋?燘. bilingual language ?C. formal language 牋牋牋牋D. foreign language 3. When planning your communication, you should strive for＿that will serve ? you in much the same way a blueprint serves a builder or an itinerary serves a ? traveler. ? A. a report?? ??????B. an outline ? C. a document ?????D. an idea 4. Which of the following is NOT of the common bases for idea sequence? ?A. character 牋牋牋牋牋B. familiarity ?C. space 牋牋牋牋牋牋燚. importance 5. Which of the following is NOT effective use of E-Mail? ?A. check mail promptly ?B. do not contribute to E-Mail overload ?C. use E-Mail not only for appropriate message ?D. exercise caution against Part Two（95%） E ．Gap-Filling (2％x5＝10%） Directions: Complete statements 6一10，filling in each gap with a proper word or a phrase. 6. When revising, people should edit or rewrite messages for vividness， ???clarity，conciseness and readability. 7. Use graphics,visual aids and forms whenever possible because ??? they simplify the message. 8. To. Minimize disappointment and maintain a positive relationship，it’a good idea to use the inductive for refusing requests for a favor, an action，or even a donation. 9. If the title is longer than one line, arrange it in the inverted pyramid format；that is，make each succeeding line shorter than the line preceding it. 10.The four steps involved in. interviewing are: preparation，interchange, uation?and action. Ⅲ. T/F Questions（1％X5 =5%） Directions：Decide whether statements 11一15 are true or false. Write“T for ????????? true ，and F for false”． 11, Team members at the performing stage of team develop