- 1、本文档共44页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
What are the basic tools of QFD? The basic tools of QFD are Project Roadmaps, Documents, Lists and Matrices. A Project Roadmap defines the flow of data through a QFD project. Documents record background information for a project. A Matrix is simply a format for showing the relationships between two or more Lists. Lists form the input rows and output columns of the Matrices. Examples of Lists include: User Benefits, Measures, Basic Expectations, Functions, and Alternative Concepts. Lists generally have other Related Data associated with them. For example, the priorities and perceived performance ratings resulting from Market Research would be associated with the List of Benefits. Importance values would also be associated with Measures and Functions. Matrices are used to relate two or more Lists to each other, thus deploying or transferring the importance from the input lists to the output lists. For example, a common Matrix relates Measures to User Benefits. Another Matrix could be used to relate Measures to both User Benefits and Basic Expectations. Matrices are a flexible tool which can be configured to the particular needs of each project. The Four-Phase approach uses a QFD Matrix to translate Customer Wants into Product Characteristics. The Product Characteristics are then translated through another QFD Matrix into Part Characteristics. Part Characteristics are translated into Process Characteristics. Finally, Process Characteristics are translated into Production Controls. There are many other approaches. In fact, the flavor of QFD is often what differentiates one consultant from another. However, almost everyone agrees that for QFD to be successfully implemented within an organization, it must be adapted to the particular situation surrounding its use. 质量屋的组成元素 4. 相互关系 6. 目标 3. 技术要求 5. 权衡 WHATs WHATs vs. HOWs HOWs HOWs vs. HOWs HOW MUCH WHATs vs. WHYs 1.顾客需求 2.策划矩阵 质量屋的形式 它是设计类方法,不是解析类方法 质量机能展开与其说是一种方法,倒不如说它是一种系统管理的思想在新产品开发中的具体体现更为贴切。 它将策划、开发、设
您可能关注的文档
最近下载
- 汉族民歌 澧水船夫号子.ppt VIP
- 学校党风廉政建设教育课件.ppt VIP
- qc如何做创新型课题.pptx
- 2022年05月陕煤集团榆林化学有限责任公司招聘320名工作人员笔试历年高频考点-难、易错点荟萃附答案带详解.pdf
- 100MW 光伏电站项目环评环境影响报告表(新版环评).pdf
- 惠普HP M27fq QHD MonitorMaintenance and Service Guide说明书用户手册.pdf
- 第二十六届全国青少年信息学奥林匹克联赛初赛模拟试题附有答案.docx VIP
- 《资产评估实务》课程教学大纲.pdf
- 第二十三届全国青少年信息学奥林匹克联赛初赛含答案(WORD重新整理排版).doc VIP
- 《经络腧穴》考试复习题库(含答案).docx
文档评论(0)