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20 Steps to Software
Implementation
STARS BEHAVIORAL
HEALTH GROUP
David White
IT Director
• 1. Needs Assessment
– Determine exactly what your requirements
are
– Examine if this is an opportunity to go
beyond barest needs
• 2. Inventory assets and resources
– What computer equipment do you have?
– What is your data communication status?
– What is the technical competency of your
staff?
– Do you have IT staff / technical resources?
• 3. Budget
– How much can you realistically spend on
this?
– Do not forget that there will be many costs
other than the software. These include:
• Computers internet connection
• IT Staff / consultant time
• Lost productivity and learning curve time
• Time required for double-entry during transition
• Annual software maintenance cost
• 4. Form Committee
– Make sure to include executive
sponsorship
– Make sure to include line staff.
– Try to include a range of roles and
responsibilities
– Identify a key driver for this project. This
will probably be your project manager
• 5. RFP - Most wanted list
– Create a document that clearly defines
what your needs are
– Create a second list of what you would like
to see “in a perfect world”
– Either circulate to vendors and request
their response or keep it internal and use it
to evaluate vendors
• 6. Committee Selects Solution
– Based on the RFP, the budget, and the feelings of
the committee executives, sel
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