优秀导购员的六大杰出能力（Six outstanding abilities of an excellent shopping guide）.docVIP

优秀导购员的六大杰出能力（Six outstanding abilities of an excellent shopping guide） The same location, the same shopping malls, the same product, different people, different sales results. Many people will feel the same way. A good person can do a great job even if he works for a company, and a sales master can sell well no matter what product he sells. Successful people are also good individuals. Success is not innate, but because they have the ability to take advantage of external advantages, and all are easy to succeed. To be an excellent shopping guide, you must constantly strive to improve your abilities. Through long-term observation of outstanding personnel analysis, summed up the following six capabilities: first, good communication skills and sales is to change peoples work, the sales process is the process of communication with customer, communication ability is the basic shopping guide necessary, have good communication ability, can say, will need to do say, listen, watch. An experienced shopping guide said so, in the actual shopping guide work, can say is better than say, will say better than listen, will listen to, as well as see, will see, better than dry, will do, better than will think. (a) can see as the customer said face how to achieve the customer said, to do the following: 1, the face of the customer, can make furniture selling them one by one; 2, questions on the customers response is flexible, not easily by the customer asked to live; 3, can be said clearly, professional standard; 4, clear pronunciation, intonation is not easy, the contradict, good justify; 5, good at mobilizing the relaxed shopping atmosphere. (two) will say - can you say yes? Will say is the instruction, can the buyer speak of the customers heart, say the point. Understand the psychology of the consumer and tell the real needs of the consumer. Say, say, do not speak; speak much, speak much, speak not much, speak little. A dumb joke: there is a grocery store owner training store purchasin