[新地商场现金礼券退款安排].PDFVIP

[新地商場現金禮券退款安排] [SHKP Mall Cash Coupon Refund Arrangement] 由香港金融管理局訂定之《支付系統及儲值支付工具條例》( 《條例》) 已經生效，按該局所作之 詮釋，「新地商場現金禮券」歸屬於《條例》相關的監管範圍內，為此，本集團按相關條例及指 引安排退款。於2017年2月13 日起 ，持券人可憑有效期仍未屆滿之「新地商場現金禮券」在23個 指定新地商場顧客服務中心辦理退款手續 ，「新地商場現金禮券」經核實為有效後，商場顧客服 務中心職員將即時全數以現金贖回。 “The Payment Systems and Stored Value Facilities Ordinance” administered by the Hong Kong Monetary Authority is in force. SHKP Mall Cash Coupon (Coupon hereafter) is required to cease operation. Refund for Coupon is to be arranged accordingly. Coupon holders can claim for a refund at Customer Care Centre of 23 designated SHKP Malls upon presenting valid Coupon starting from February 13, 2017. Cash refund will be made on the spot. 注意事項Notes ： 1. 持券人持有總額超過港幣10,000元的「新地商場現金禮券」，敬請於三個工作天前以電話 預約，以便安排現金。 Please make telephone appointment with Customer Care Centre 3 working days in advance for a claim of $10,000 or above. 2. 請持券人於商場顧客服務中心服務時間內辦理退款手續。 Please note the service hours of respective Customer Care Centre of the designated malls. 3. 退款安排祇適用於「新地商場現金禮券」，不適用於「新地商場贈券」。 Cash refund is only applicable to “SHKP Mall Cash Coupon”, but not “SHKP Mall Gift Certificate”. 4. 持券人可自願向新鴻基地產代理有限公司提供姓名全名及聯絡號碼以處理退款。所提供之 資料只作退款用途，將予保密。如就退款有任何查詢，請電郵retailmarketing@與 本公司商場市務部聯絡。 It is voluntary for SHKP Mall Cash Coupon bearers to provide full name and contact number to Sun Hung Kai Real Estate Agency Limited for processing the refund. Information provided will be kept strictly confidential and will be used for refund purpose only. Please contact our Retail Marketing team at retailmarketing@ for any question relating to the refund. 1/2 23 個指定新地商場顧客服務中心 Customer Care Centre of 23 designated SHKP Malls