汽车销售话术（Car sales talk）.docVIP

汽车销售话术（Car sales talk） 1, agree with customers: Sir, it seems that you have done a lot of understanding of BYD, indeed, many people buy their own brand cars, there are such concerns 2, neutralization: if I were you, I would have such concerns, the first two days to buy a washing machine, but also hesitated for a long time, only to buy Haier 3, inquire about the source of customer objection and the real purpose: do not know what you mentioned small problems, specifically what aspects of the minor problems, where did you hear? 4, take countermeasures: Answer： (a) the situation: the customer clea