A 360 Degree Feedback Model for Performance （360度反馈模型的性能）.pdf

International Journal of Economy, Management and Social Sciences, 2(11) November 2013, Pages: 969-976 TI Journals ISSN International Journal of Economy, Management and Social Sciences 2306-7276 A 360 Degree Feedback Model for Performance Appraisal Based on Fuzzy AHP and TOPSIS Reza Avazpour 1, Elham Ebrahimi* 2, Mohammad Reza Fathi 3 1 M.S of Management, Faculty of Human Sciences, Shahed University, Tehran, Iran. 2 PhD Candidate of Human Resource Management, University of Tehran, Tehran, Iran. 3 PhD Candidate of Industrial Management, University of Tehran, Tehran, Iran. A R T I C L E I N F O A B S T R A C T Keywords: Performance appraisal (PA) which is a process used by the firms to evaluate their employees’ Performance Appraisal efficiency and productivity, was initially carried out by the supervisors. Recently authors consider 360 Degree Feedback PA as an evaluation process based on the opinion of different assessors such as superiors, peers, Fuzzy Sets subordinates and the employees themselves. As assessors have different knowledge about the AHP evaluated employee, their different opinions could be a more exact judgment. In addition, as the TOPSIS subjective and uncertain PA processes require linguistic terms, this study propo