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Developing Real Skills for Virtual Teams (为虚拟团队开发真正的技能)
Developing Real Skills for
Virtual Teams
By: Meena Dorr
Director, Corporate Relations
MBA@UNC
Kip Kelly
Director, Marketing Business Development
UNC Executive Development
All Content © UNC Executive Development 2011
Website: |Phone: 1.800.862.3932 |Email: unc_exec@
Developing Real Skills for Virtual Teams
Introduction
If estimates from the Telework Research Network are correct, there’s a good chance
that as you read this paper, you are sitting in your home office, catching up on some
reading on your designated telework day. According to the network, regular
telecommuting grew by 61 percent between 2005 and 2009, and based on current
trends, the organization estimates that the number of telecommuting workers will
grow to nearly five million by 2016—a 69 percent increase (Lister Harnish, 2011).
With the growth of telework —increasingly called virtual work —is the inevitable growth
of virtual teams, groups of people who are geographically dispersed but who work
together virtually through the use of technology such as teleconferencing and
videoconferencing, e-mails, text messages and telephone. Today, you would be hard
pressed to find an organization that doesn’t have one or more virtual workers and
virtual teams.
And as Arvind Malhotra, associate professor of strategy and entrepreneurship at UNC
Kenan-Flagler Business School, notes, virtual teams are here to stay. Malhorta says
organizations realized more than 15 years ago that bu
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