国际商务英语week 8 Motivation Satisfaction课件.ppt

International;“A leader is best when people barely know he exists, when his work is done… they will say: We did it ourselves.” ~ Lao-Tzu, c. 600 B.C. ;Key Topics ;Psychological ContractA Set of Employment Expectations;Satisfied Employees Are More Productive and More Committed;Raising Morale Is a High Priority When Unemployment Is Low;Fortune Magazine’s 100 Best Companies to Work For;Highly Motivated Employees AreCritical to Business Success;The Human Resources ModelTheory X and Theory Y;Maslow’s Hierarchy of Needs;Hygiene Factors Supervisors Working Conditions Interpersonal Relations Pay Security Company Policies Administration;Expectancy Theory;Equity Theory;Strategies for Enhancing Job Satisfaction and Morale;Reinforcement /Behavior Modification Theory;Identifying Resources;Participative Management and Empowerment;Job Enrichment and Job Redesign;Work share programs Flextime programs and alternative workplace strategies Telecommuting and virtual offices;Sample Flextime Scheduling;Evaluating Modified Schedules and Alternative Workplaces;The process of motivating others to work to meet specific objectives;Challenge the process Inspire a shared vision Enable others to act Model the way Encourage the heart;Leadership at General Electric“Four E’s of GE Leadership”;Managerial Styles;Motivation and Leadership in theTwenty-first Century;Chapter Review