CH 2 管理思想史(英文)(罗宾斯 德森佐)课件.pptVIP

The Historical Roots of Contemporary Management Practices 2 LEARNING OUTCOMES 2 Major Approaches to Management Scientific Management（ Fredrick W. Taylor 泰勒and Frank and Lillian Gilbreth 吉尔布雷斯夫妇） General Administrative Theory（ Fayol法约尔 and Max Weber 马克斯韦伯） OB Approach ( the Hawthorne Studies霍桑试验 , Human Relations Movement ) Quantitative Management Systems Approach Contingency Approach 1 Historical Background of Management Ancient Management (P27) Egypt (pyramids) and China (Great Wall) Michelangelo (480 years ago) Industrial Revolution (the late 1700s) (P28) Machine power, mass production, efficient transportation Created large bussinesses in need of management 2 Scientific Management（P29） Fredrick Winslow Taylor（费雷德里克·泰勒） The “father” of scientific management Published Principles of Scientific Management (1911) Published Principles of Scientific Management (1911) The theory of scientific management (P29) Using scientific methods to define the “one best way” for a job to be done: Putting the right person on the job with the correct tools and equipment. Having a standardized method of doing the job. Providing an economic incentive to the worker. Exhibit 2–1 Taylor’s Four Principles of Management（P30） 2 Scientific Management Frank and Lillian Gilbreth (P31) Focused on increasing worker productivity through the reduction of wasted motion 2 Scientific Management How Do Today’s Managers Use Scientific Management? Use time and motion studies to increase productivity Hire the best qualified employees Design incentive systems based on output 3 General Administrative Theory (P32) Henri Fayol亨利·法约尔 3 General Administrative Theory Developed five activities of management (p32) (planning, organizing, commanding, coordinating, controlling ) Developed fourteen principles of management that applied to all organizational situations (p33) Exhibit 2–2 Fayol’s 14 Principles of Management (p33) 3 General Administrative Theory Max Weber马克斯·韦伯(P24) Develope