商务英语写作 3 询盘和回复课件.ppt

  1. 1、本文档共65页,可阅读全部内容。
  2. 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
  3. 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载
  4. 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
商务英语写作 3 询盘和回复课件

BUSINESS WRITING 商务英语写作 Course Outline;Text Book;Contents;;;;; Sales–related inquires;Begin directly with the objective, indicating a general inquiry about products or service. Include specific requests or questions about the products or services. If a number of questions or requests are involved, list them by numbers or bullets, or leave space between them. End with goodwill words adapted to each particular situation.;Replies to Sales-related Inquiries Almost all the business people know that every inquiry they answer ( whether obviously sales-related or not) may carry the seed of future business. Inquirers who are not themselves customers or potential customers may be in a position to influence others to buy. The writer’s first objective, therefore, is to build goodwill. His second objective is to influence the sale, if the inquiry opens up the opportunity for new or additional business. The success of both objectives depends largely on your adherence to these principles: ; Answer Promptly. Reply Courteously. Respond Completely. Provide Additional Information. Follow up the Answer. ;The general plan for sales-related replies is as follows: ;;An inquiry about bathroom fittings ;;A reply to the inquiry about bathroom fittings ;;Inquiry about zinc sheets ;;An inquiry about bed sheets and pillow cases;;A response to an inquiry for auto parts ;;A reply to an inquiry about watches ;;An inquiry about light-weight raincoats;An inquiry about light-weight raincoats;;A reply to the inquiry about light-weight raincoats ;;A reply to the inquiry about light-weight raincoats;;What is an inquiry?;Generally a detailed inquiry includes many parts:;Patterns and Substitutions;Useful Sentence Patterns;Useful Expressions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Patterns and Substitutions;Translate the inquiry into English;Sam

文档评论(0)

xcs88858 + 关注
实名认证
内容提供者

该用户很懒,什么也没介绍

版权声明书
用户编号:8130065136000003

1亿VIP精品文档

相关文档