管理沟通的心的与体会总结（The management of communication and to summarize the experience of heart）.docVIP

管理沟通的心的与体会总结（The management of communication and to summarize the experience of heart） To analyze the environmental factors influence on the communication process: one is to pay special attention to the psychological background, including the communication subject to their mood and communication for each others feelings and attitudes, avoid the deviation caused by prejudice and likes and dislikes. The two is the physical background, the place where communication occurs. Specific places can create a special atmosphere of communication, such as communication with the boss, in the bosss office communication and in the factory garden communication effect is not the same. Three is the social background. The different social roles, can adopt different way of communication and processing mode, good communication with both parties and other individual and population influence communication relationship, such as: boss presence, competitor presence, their communication with others, there will be different wording manners. Four is the cultural background. It is potentially and deeply affecting each persons communication process and communication behavior. People can feel the power of culture deeply when different cultures collide or blend in communication. 6. preferred media (channels). Communication is always accomplished through certain mediums, including oral, written, and nonverbal. A channel is chosen by the sender and borrowed from the medium of communication. Generally speaking, oral communication channels are mainly used for immediate interactive communication, communication content has certain scalability, without strict records, the communication form is lively and full of emotional color. Written communication channels are mainly used for rigorous communication. Both verbal and written communication can be used as a formal and informal communication channel. In the choice of communication channels to the time due to the person, according to the specific circumstance