Herzberg39;s Motivation-Hygiene Theory赫茨伯.pdf

Herzberg’s Motivation-Hygiene Theory Motivation Factors Growth Work Itself Factors that deal withjob content and lead to job Responsibility satisfaction. Achievement Advancement Recognition Hygiene Factors Company Policies Administration Supervision Factors that deal withjob context and lead to job Interpersonal Relations dissatisfaction. Status Working Conditions Security Salary The key to understanding Herzberg’s Motivation-Hygiene Theory is that the factors that involve job content (motivation factors) tend to lead to job satisfaction. When these factors are not present on the job, workers do not tend to be dissatisfied – they are simply are “not satisfied.” Workers who are “not satisfied” do not tend to restrict productivity, they just don’t get involved in their job or put forth the extra effort to do a good job. Workers who are “satisfied” put forth that extra effort and produc- tivity increases. Factors that involve job context (hygiene factors) tend to lead to job dissatisfaction. When these factors are considered good, or acceptable, workers do not tend to become “satisfied“, they simply become “not dissatisfied.” Productivity is not restricted – it is just held at an acceptable level. When workers become dissatisfied with any of these factors they tend to restrict output. Definitions of Motivation-Hygiene Factors Motivational Factors Hygiene Factors Growth