英文写电邮2.docVIP

Top5 Tips For sending customers notification email 1 Your subject line needs to clearly state whats inside the email 标题栏必须符合清晰原则，简明扼要提示邮件内容。 2 What will happen in the future 一定要清楚地告诉客户将要发生的事。从客户的角度考虑为题，提升客户的感知度，是商务沟通重要的技巧之一。 3 The purpose of this email 邮件发送的主要目的。要开门见山，简明明了，突出重点。 4 Time and time duration 告诉客户什么时间发生，以及持续时间。让客户了解进度在什么时候发生，这样他们就可以采取积极的防御措施，以免给客户带来被动。 5 Contact information 联系方式。这是商务邮件中最重要的一项内容。保持与客户有效的沟通，不能遗漏公司的重要信息。 举例 Subject:Scheduled Production Environment for Saturday October 31 Dear Partners, The companys Production environment will be taken offline on Saturday , Oct 31 2010 for a scheduled maintenance . A complete list of the changes being made in this maintenance can be found at following URL Date :Saturday , Oct.31,2010 Time :2300hrs~2400hrs Duration:1 hour Purpose:Software Upgrades Please note that during this maintenance period , our companys Customer Center will be offline. If you require additional details regarding this maintenance, please contact us via email at Best Regards , Tom Moore Customer Service If you’re reading this, there’s a good chance that you have an email account. You may well have several – perhaps separate accounts for professional and personal contacts. 如果你正在阅读这篇文章，你肯定有一个或若干个甚至是不同帐号的私人或办公邮箱。 It’s easy to assume that we know how to use email effectively: it’s been around for long enough. But if you find yourself struggling to communicate effectively by email, these six tips should help: 邮件这样的沟通方式早已经渗入到了我们的生活工作中，因此可以说大多数人都能有效地使用邮件与他人交流。但如果你发现自己还没做得足够有效，我想以下这六点可以帮到你： 1. Start With an Appropriate Salutation 邮件开头称呼要恰当： Some people jump straight into the text of an email without so much as a “hi”. It’s polite to add a salutation, just as you would with a letter. That might look like: 有些人写邮件不喜欢加称呼，甚至连简单的“你好”都忽略，直接开始正文内容。孰不知就像在传统的信件上一样，写上称呼是一种礼貌的象征。称呼可以这样写： #Dear Sir/Madam 亲爱的先生/女士 #Dear Mr. Johnson 亲爱的约翰逊先生 #Hi Sue 苏，你好 #Hello Fred 你好，福瑞德 Your salutation needs to be appropriate. If you’re writing to a prospective employer, “Dea