追求客户感动是一种信仰（The pursuit of customer moving is a belief）.docVIP

追求客户感动是一种信仰（The pursuit of customer moving is a belief） The pursuit of customer moving is a belief,.Txt flowers often do not belong to people who admire the flowers, but belongs to cow dung... Moral can often make up for the defect of wisdom, but wisdom will never fill the moral blank there are three things in life: cough, poverty and love can not hide, hide more, more more. In September this year, Miss Li went to Qingdao for a meeting at the Qingdao Sea View Garden Hotel, went into his own room, suddenly a sneeze, followed by the later send fruit room attendant immediately ran to her and asked with concern is not very cold, want to see a doctor, make her feel very warm. Soon, Miss Li discovered the difference of the hotel. The lobby of the hotel and service station all have any sweet crisp apple in Shandong can be readily used to eat, and is free of charge; the corridor met with waiter Miss Li instead of Miss call to greet her; eat a dish of oranges, then back to the room. Have a new cut skin slice wrapped in cling film oranges in her. She was flattered and touched by this kind of reception. The pursuit of customer movement is the service feature of this hotel. They have been studying for 14 years on how to provide customers with the feel like home service. When a guest sneezes, any employee knows it and asks for it immediately. If its a cold, well get him a doctor, but thats not the end of the service.. Seaview Hua Yuan Hotel corporate culture director peak, such as cold night guests eat no appetite, we will ask if you need room to eat porridge; before the break to the guest room attendant will call and ask whether to have a fever at night, whether needs to be sent to the hospital, and whether people sleep with bed etc.. ??? in the sea the whole organization structure, enterprise culture is one of the most important divisions of the hotel from the general manager to the front-line staff for the Departments attention far more than the financial department, sales de