商务英语务员英语教案.doc

商务英语服务员英语教案 English Teaching Plan Title授课题目 Unit 4The Foodservice IndustryReception for Guest 餐饮业接待客人 审批签字 ＸＸ 授课时数 2 Teaching method授课方法 行为引导、脑图法、案例法、任务法、情景角色扮演 教 具 投影、录像带、实物、收银机、菜单、酒店简介、盘、电话 授课班级目标群体 Class14 Grade 2004，majoring in tourism and service 2004.14班 涉外服务英语专业 Time时间 October 10tth2004 Teaching aims教学目的 Learn the subject skillreception for guests in restaurant. 学会专业技能餐厅接待 Train the student’s ability of listening.speaking,reading and writing English. 培养综合技能听、说、读、写 Get the students to master some useful expressions 掌握专业词组、模块、句型 Help the students know more about western culture and how to recepte for guest 教学重点、 难 点 1.The usage of subject words and expressions. 2.The improvement of the student’s reading、speaking、listening and writing ability. 行为目标 objective action Cognition objective Emotion objective Action objective Contact objective Analysis Of the ma In action Remember and un Derstand the points ofknowledge Pareicipate ac tively Study the skill And operate correctly Cooperate happily Analysis Of partial action Demonstratethe p oints of knowledge Discuss intensely Designthe proprograms Andperform correctly Help each other and Solve the problems 能力目标 abilityaction Actions Ability of pecialty Learn and grasp the language knowledge of reception about foodservice industry .. Abilitiy of methods Students can recept the guestsgreeting 、introduce、inqure、order、chashier., according the different situations. Ability of society Grasp the subject words\ expressions\sentences,and be able to use them in actual situation. 学习材料：《商务英语》教材、华融酒店简介、菜谱、教辅的《旅游英语》、《餐旅模块英语》、英文服务录像、哈尔滨风光片； 组织形式：学生分成四组，一名组长。教室被模拟成餐厅，大门1号生、吧台2号生、餐桌3号生、收银台4号生，顾客5、6、7、8号生扮演。 任务书：task 一：仔细阅读案例，回答案例后问题。2分钟 二：每组根据实际不同情景选择不同英文服务程序。3分钟 三：每组5-6 名同学扮演餐厅接待情景。 要求：１）根据教师制定情景涉及服务流程。 　　　２）专业术语正确、清晰、流畅，表演入情入境。 　　　３）在教师启发、师生互动情境下，用英语解决接待服务任务。 Teaching Procedures教学内容、教学步骤 教学方法 [组织教学] Organization: 1.Exchange the greetin