唐骏面试的三个问题（Three questions for Tang Juns interview）.doc

唐骏面试的三个问题（Three questions for Tang Juns interview） The current problem: the three question Tang Jun interview, what would you say? Time: 2009-2-4 morning 10:23 users: musical09 professional degree: 50 Three Tang Jun interview, hope to discuss! The first question is about a computer sales clerk mistakenly 20 thousand yuan notebook computer to 12 thousand yuan sold to the customer, the company needs to write a letter to the customer, the difference will be back. The second problem is a television anchor, switched to another TV station, a station in the original presided over the last two years of the program, can say goodbye for 30 seconds with the audience. If you were him, what would you say? The third problem is a mobile phone manufacturers because the designers make mistakes, the actual life of a certain type of mobile phone battery than the design life of short half, as the manufacturer, would you please write a letter to the customer that the matter, discount for coupons and free replacement of batteries or 50 yuan to buy the new mobile phone manufacturers. -------------------------------------------------------------------------------- If a netizen answer: The first question is about a computer sales clerk mistakenly 20 thousand yuan notebook computer to 12 thousand yuan sold to the customer, the company needs to write a letter to the customer, the difference will be back. Corporate image and customer relationship is very important, for the survival of enterprises is more important than losses, maintain customer relationship. In order to maintain corporate image and customer relationship, can give customers a letter written. Dear Ms. XXX Hello： XX computer users with more than 8 years, maintenance in the past 8 years we have always been committed to product quality and customer service. In order to return the support and love of our customers for a long time, we have also launched a series of activities, including for the old customers of some products will hav