仪容仪表标准分析.doc

Grooming Standard 仪容仪表标准 An elegant and professional image represents the quality of the hotel and also creates a positive impression of service. As a service provider, our grooming, appearance and hygiene are always observed by our guests. These grooming standard are developed to help enhance your appearance and establish your self-confidence in order to present a Shangri-La Ambassador image. 优雅及专业的形象不但代表了酒店的素质， 同时亦能建立一个正面的服务印象。作为一位服务提供者， 我们的仪容，外表及个人卫生时刻会被客人留意着。这套仪容标准将协助各位同事改善仪表及提升自信，从而呈现出香格里拉大使的形象！ Grooming Appearance - Uniformed Colleagues （?Level 3,4, 5 colleagues, Trainees and Part-time helpers） 仪容及外表 - 穿着制服的同事 ( 三级至五级同事、培训生以及小时工) Hairstyles 发型 Narrative　文字描述 Picture Guidance　图片指导 Male 男同事 Keep hair clean tidy. Brush your hair before going on duty 保持头发清洁及整齐。值班前必须梳理头发 Colored or tinted hair is only permitted in natural Tones. Extreme color styles (eg. yellow or red etc.) or two color tones are not permitted 只允许使用自然色染发。不得使用夸张的色彩（如黄色、红色等）， 或染双色 Hair is neatly cut, and cannot cover eyebrows, ears and collar. Sideburns are cropped at least 2cm above the bottom of earlobes 头发短而整洁，头发长度应前不过眉、侧不过耳、后不过领。鬓角 不得长于下耳垂以上2cm处 No spiky hairstyles 不得留尖刺状发型 Shaven hairstyles are not acceptable, minimum length is 1 cm unless for medical reasons 除医学原因外，不得留光头，发长至少1cm No extreme wet look or overly gelled hairstyles 定型发胶使用不得过度或有过“湿”的造型 7. Must always be clean-shaven. Moustache, beards side-burns are not allowed 每天剃须。不可留胡子 Hairstyles 发型 Narrative　文字描述 Picture Guidance　图片指导 Female 女同事 Keep hair clean tidy. Brush your hair before going on duty 保持头发清洁及整齐。值班前必须梳理头发 Colored or tinted hair is only permitted in natural Tones. Extreme color styles (eg. yellow or red etc.) or two color tones are not permitted 只允许使用自然色染发。不得使用夸张的色彩（如黄色、红色等） 或染双色 Fringe must not be longer than eyebrow level or fall over or cover the face. Long fringe must be secured in place with only plain black barrette 刘海不可长及眉毛，遮盖或滑落至面部。长刘海必