客房部常用英语句型.docVIP

客房部常用英语句型 I’m sorry, one moment please. I’ll ask my supervisor to help.很抱歉，请稍等，我叫主管来帮助您，好吗？ I’ll be back right away. 我马上回来。 I’ll be back in 5 minutes. 我5分钟后回来。 It will be ready in about 5 minutes. 大约5分钟后准备好。 We are just making up your room.，and it won’t be long. 我们正在清理您的房间，就快好了。 Your room is almost ready. 你的房间基本准备好了。 Sorry to have kept you waiting. 很抱歉让你久等了。 Let me check, and then tell you. 我查一下再告诉您。 The concierge can buy cigarettes for you. 礼宾部可以为你买烟。 The laundry can press clothes for you. 洗衣房可以为你烫衣服。 The Duty Manager can open the safe for you. 大堂副理可以为你开保险柜。 We can replenish your mini-bar. 我可以为你补充小酒吧。 If there is anything else we can help just call the housekeeping at extension“62” 如果你有其它的需要可以通知客房中心，请拨内线62。 If you need anything else please let us know. 如果你还有其他的需要请通知我们。 May I have you name/room number? 请问您的姓名/房间号码？ Take the elevator up (down) to the 2nd floor. 乘电梯上（下）到二楼。 This way, please. 这边请。 Where is the coffee shop? It’s beside the lobby. 咖啡厅在哪儿？在大堂旁边。 Sorry, I’m busy right now. Can you come later? 抱歉，我现在正忙。你能等会儿来吗？ Could you wait a few minutes please? 请等会儿好吗？ No, not now. Thanks. 现在不要。谢谢。 When would you like me to come over? 何时您方便我过来呢？ When is the most convenient time for you? 您什么时间方便呢？ Can you make it up when I am out? 我出去的时候打扫好吗？ Certainly. Could you telephone us when you are out? Our number is 62. 当然可以。您出去的时候打我们电话好吗？我们号码是62。 Certainly. Just a moment please. I will call the room attendant to take it to your room. 当然可以。请稍候。我让服务员拿给您。 The hair dryer is in the right drawer of your desk. 风筒在您书桌的右边抽屉里。 The laundry bag is in the right drawer of the TV cabinet. 洗衣袋在您电视柜的右边抽屉里。 Could you come to my room to take (pick up) my laundry? 能到我房间收衣服吗？ No problem. I’ll ask the room attendant to pick it up. 没问题。我让服务员来取。 When would you like your laundry back? 您需要衣服什么时间送回？ Do you need dry cleaning (express service) or pressing (Regular service)? 您要干洗（快洗）还是净烫（普洗）？ When did you send your laundry? 您何时送洗的？ Would you please open your wardrobe, sir/madam? Maybe your laundry is hung in