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evaluation on information technology service management process with ahp层次分析法评价信息技术服务管理过程.pdf

evaluation on information technology service management process with ahp层次分析法评价信息技术服务管理过程

Technology and Investment, 2011, 2, 38-46 doi:10.4236/ti.2011.21005 Published Online February 2011 (http://www.SciRP.org/journal/ti) Evaluation on Information Technology Service Management Process with AHP 1,2 1 1 Jiangping Wan , Hui Zhang , Dan Wan 1School of Business Administration, South China University of Technology, Guangzhou, China 2Institute of Emerging Industrialization

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