原创力文档research on explicit and tacit knowledge interaction in software process improvement project研究显性和隐性知识交互软件过程改进项目.pdf
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research on explicit and tacit knowledge interaction in software process improvement project研究显性和隐性知识交互软件过程改进项目
Journal of Software Engineering and Applications, 2011, 4, 335-344 335
doi:10.4236/jsea.2011.46038 Published Online June 2011 (http://www.SciRP.org/journal/jsea)
Research on Explicit and Tacit Knowledge
Interaction in Software Process Improvement
*
Project
1,2 1 1 1
Jiangping Wan , Dan Wan , Weiping Luo , Xiaoyao Wan
1Faculty of Business Administration, South China University of Technology, Guangzhou, China; 2Institute of Emerging Industriali-
zation Development, South China University of Technology, Guangzhou, China.
Email: {scutwjp, dandanwan42}@126.com, luoweiping18@139.com, 294663012@
Received May 19th, 2011; revised June 5th, 2011; accepted June 13th, 2011.
ABSTRACT
This research develops a knowledge model for Software Process Improvement (SPI) project based on knowledge crea-
tion theory and its twenty-four measurement items, and proposes two hypothesizes about the interaction of explicit
knowledge and tacit knowledge in SPI. Eleven factors are extracted through statistical analysis. Three knowledge-
creation practices for capturing tacit knowledge contribute greatly to SPI, which are communication among members,
crossover collaboration in practical work and pair programming. Two knowledge-creation practices for capturing ex-
plicit knowledge have significant positive impact on SPI , which are integrating project document and on-the-job train-
ing. Ultimately, suggestions for improvement are put forward, that is, encouraging communication among staff and
integrating documents in real time, and future research is also illustrated.
Keywords : Knowledge Creation, Software Process Improvement, Explicit Knowledge, Tacit Knowledge,
Communication, Document
1. Introducti
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