贵宾礼仪（VIP etiquette）.docVIP

贵宾礼仪（VIP etiquette） 1. bone plate waste shall not exceed 1/3, there are more than 2 and the ashtray cigarette should be replaced immediately. 2. work before the inspection work area is closed, turn off the lights, close the window, to ensure the safety of the power supply is cut off. 3. service before the meal, please at the beginning of the word Xie from the mouth, ready to use polite and smiling. 4. guests dining time for guests, tea, clean up the desktop, ensure clean desktop. In 5. visitors, especially guide guests and leadership after the meeting, the guests should drink. If 6. is more familiar with the old customers, know their preferences, you should end a coffee or tea according to their preferences; if it is the first time, can consult the wishes of the guests, and then with the corresponding tea; if the leadership has commanded, according to leading command processing. 7. tea, first to check the tea, do not use not clean or chipped cups, these things may seriously affect the image of the unit. The cup booing tea is best placed in the tray, chest, flat end out. Tray put a piece of cloth to wipe the tea better, overflow. Fengcha, if there is a small table in the drawing room, can put the tray on the table, hands out to serve the cup end. Is generally the first to give the guests, and then to the unit colleagues; to serve to the leadership, and then to other colleagues; or according to the order from right to left one by one in. As you sit in a circle, the others should be sent back. Such as tea and snacks served out when the first snack, then tea. Good tea, dishes will be caught in the armpit, exit to nod after all salute. 8. in the water when it is slightly to remind everyone, because others may not see you in the water body, move, or when suddenly stood up the spilled water on others. Then you have to look at people in the meeting seat direction, for example, is a round table, everyone is listening to the leadership in his speech, then do not block the lin