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九 影响性技巧(Nine influencing techniques)
九 影响性技巧(Nine influencing techniques)
(three) effects of Technology
Meaning: the impact of technology refers to workers affected by the case, from a new perspective or level of understanding or take other methods of problem solving skills.
1, to provide information:
(1) provide the meaning of information: workers professional expertise and experience based on the case, to provide knowledge, ideas, technology and other aspects of the needs of the information. Including the main case do not know the new information and help clients to correct existing error information.
(2) information provided and opportunity
A worker is provided directly to the client
A worker told the case where what information can be obtained from, in what way.
Time: can provide information at any time (beginning, middle, end)
(Note 3)
A. by the workers to provide information, to avoid the case of psychological dependence and psychological dependence, especially for those relatively strong people, they do not use their brains thinking.
B. if the data need to obtain the Lord himself, to tell workers access to information skills, can reduce unnecessary time-consuming.
C. to tell how to use the data
D. special reading experience to explore information, knowledge and case of the main exchange, let the Lord to deepen the understanding of the case.
(4) function:
A. to help clients to understand their own or their own problems
B. to help clients solve problems
C. into the case of the main responsible behavior problem
2, self disclosure
(1) the meaning of self disclosure refers to workers selectively to the case of the main disclosure of my own experience, philosophy and attitude, so that the client can learn from the experience of others as their reference.
(2) the meaning of self disclosure
A. self disclosure can guide the case master to think in terms of other methods, or reference others to solve their own problems.
B. self disclosure can to the case of the main set an open communication model, worker
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