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5.1 Introduction Florida International University(5.1介绍佛罗里达国际大学)
Learning Objectives
5.1 Introduction
Statistical Process Control (SPC): SPC is a powerful collection of
problem-solving tools useful in achieving process stability and improving
capability through the reduction of variability. The seven major tools (also
called the magnificent seven) of SPC are
1. Histogram or Stemplot
2. Check sheet
3. Pareto chart
4. Cause-and-effect diagram
5. Defect concentration diagram
6. Scatter diagram
7. Control chart
1
5.2 Chance and Assignable Causes of Quality Variation
Chance (or common) causes account for the uncontrollable, natural
variation present in any repetitive process. A process that is operating with
only chance causes of variation is said to be in statistical control or in
control. The chance causes are an inherent part of the process.
Assignable (or special) causes are those whose effect can be detected and
controlled. Assignable causes are not the part of chance causes. A process
that is operating in the presence of assignable causes is said to be an
out-of-control process.
Sources of assignable causes: Improperly adjusted or controlled machines,
operator errors or defective raw materials etc. See the following Figure 5.1
for both chance and assignable causes of variation (discussion in the middle
of page 181).
Note: The statistical process control (SPC) is useful to detect the occurrence
of assignable causes of process shifts so that investigation of the process and
corrective action may be undertaken before producing many non-
conforming items. The ultimate goal of statistical process control is the
elimination of variability in the process.
2
5.3 Statistical Basis for the Control Chart (CC)
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