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The Challenges of Complex IT Projects BCS（复杂的IT项目BCS的挑战）
The Challenges
of Complex IT Projects
The report of a working group from The Royal Academy of Engineering
and The British Computer Society
The Challenges of Complex IT Projects
© The Royal Academy of Engineering
ISBN 1-903496-15-2
April 2004
Published by
The Royal Academy of Engineering
29 Great Peter Street, Westminster, London, SW1P 3LW
Telephone 0202 7227 0500 Facsimile 020 7233 0054
.uk
The Royal Academy of Engineering is a Registered Charity (No. 293074)
The Challenges of Complex IT Projects
Table of Contents
Page Page
Executive Summary 4 2. Key Success Factors 23
Background 4 Client-Supplier relationship 23
Study Overview 4 Contractual arrangements 24
Findings and Recommendations 4 Evolutionary project management 25
Requirements management 26
Introduction 7 Change management 26
Cause for concern 7 Measuring progress 27
A familiar problem 9 Risk management 27
Today’s challenges 11 Technical issues 29
Part I: The Challenges of Software Part III: Findings and
Engineering and IT Projects 13 Recommendations 33
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