The Importance of Interpersonal Skills Alexcel （人际关系技巧Alexcel的重要性）.pdf

Careers The Importance of look at the glass as half empty, some half full. While reality encompasses Interpersonal Skills both extremes, taking the positive view- point has much more leverage for lead- ers. Optimism cascades down to those Emotional intelligence significantly impacts whom you are leading, enabling them leadership success—and the bottom line. to stay motivated and keep reaching for better outcomes. But when leaders are Patricia A. Wheeler, Ph.D. habitually pessimistic and primarily crit- ical, followers become less innovative and more risk-averse. Perseverance is We’ve heard it before, but it bears we should for optimal business perfor- the second part of the motivation equa- repeating. Studies say 90 percent of mance. For some leaders this involves tion. You must demonstrate the ability executive failures are attributable to failure to listen to others’ viewpoints, to stay on course through thick and interpersonal competencies—factor