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店铺产品外卖(Shop products take out)
店铺产品外卖(Shop products take out)
Takeaway benefits
In addition to hair salons, at least 30% of the success of the salon is from hair delivery.
The benefits of takeout?:
1, without increasing investment, you can increase your business income by simply training your employees, increasing your awareness of takeout and improving your take out skills;
2, employees increase their income through takeout;
3. Take care of customers hair and help customers solve the problem of continuous care after leaving the salon.
N ready to take out
First, ideological preparation
1, avoid hard sell
A tough sell products to the customer or service project, is a hair salon taboo, but also the customers most hated thing. In the customers self-protection awareness, consumer behavior more and more sensible today, it is impossible to sell to customers, customers will only be at a distance. Whether to put customer needs first or to put their short-term interests first is an important criterion for customers to measure the confidence of salons and employees.
2, first sell character, and then sell products
Dont rush to deal, but haste makes waste. In order to sell products to customers, the salon staff must first sell their own personality. When the customer likes you and accepts you, he will buy your product. Every top salesperson in the world sells products not for the product itself, but for himself, Chen Anzhi said.
Including the sale of their methods: polite, sincere and thoughtful approach to customers; understand customer preferences, taboo, to get along, but do not let customers think you inquire about his privacy; through the conversation with the customer, to observe and ponder the needs of customers, and try to give the heart to resolve customer satisfaction; hair problems, rather than to make money; the marketing of products to maintain confidence and so on.
3, sales began in the rejection, as to common
Refusal is an instinctive response of the customer to the salesperson and a very norm
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