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作为房地产经纪人工作流程(Work flow as a real estate agent)
作为房地产经纪人工作流程(Work flow as a real estate agent)
As a real estate broker working process
A: customer reception
1: see the outside of the store customers should be timely up to meet customer. (note that the meter and a smile)
2: ask the customer in question, is full of spirit, speech sound should be loud, introduce or recommend listing information to be accurate, fast.
3: the basic information, politely invited customers to the company to do a detailed understanding of.
4: according to customer requirements, recommend suitable for customers, the companys main push listings, and timely know some basic information of customers. (such as: the purpose of the purchase, the customer is not the decision maker, capability of payment, purchase intention, the current living status.
5: if the customer is interested in the sale can arrange things. If no customer needs housing sales should decisively tell customers of such housing can be in 1 or 2 days to help him find, then put forward to the customers leave a contact telephone number, and enthusiastically handed his name card.
Two: matching
1: after receiving new housing, should immediately start the client pairing, choose their own in half a month the customer selected.
Requirements: A lists the intention of customers.
B according to customer purchase intention sort
C according to the customers purchasing power ranking
D selected major customers
E one by one to call the main customers, agreed showings.
Three: the telephone bell tower
1: dial telephone customers to inform customers of the availability of information
2: ask the customer is not at home or have no fixed telephone, if any, tell customers to call his fixed telephone, mobile phone charges so as not to waste each other. These details must be considered.
3: basic information about housing.
4: and customer contract checking time, location. (Note 2. The principle of 1)
Four: take a look before
1: design with line
2: design with to put forward the problems in the process of
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