专职术前访视对病人满意度影响.docVIP

专职术前访视对病人满意度影响 　【摘 要】 目的 研究专职术前访视对护理工作满意度的影响。方法 选取2008 年1 月～2008 年12 月进入重症医学科均未行专职术前访视的病人70 例为对照组。选取2009 年1 月～2009 年12 月进入重症医学科均行专职术前访视的病人70 例为观察组。用统计学方法比较两组病人术后对护理工作的满意度。结果 病人对护理工作的满意度评测分为四项：制度介绍、知识介绍、心理疏导、环境介绍，观察组满意率分别是66 例94.29%、67 例95.71%、66 例94.29%、68 例97.14%，对照组满意率分别是55 例78.57%、57 例81.43%、54 例77.14%、59 例84.29%；两组比较，差异有统计学意义（P＜0.01），提示专职术前访视提高了病人对护理工作的满意度。结论 专职术前访视可提高病人对护理工作的满意度。使病人能以良好的心态面对手术，有利于术后恢复。 【关键词】 重症医学科；术前访视；护士 [Abstract] Objective The objective of this study is to discuss the impact of psychological intervention on perioperative stress response and postoperative recovery. Methods Select January 2009 ~ December 2009, are already line into intensive all-around-doctors full-time preoperative supervision postoperative patients 70 cases of the observer group, including 30 cases of rheumatism sex heart disease, coronary atherosclerotic heart disease 10 cases, 30 patients with congenital heart disease. Select in January～ December 2008 were not line into intensive all-around-doctors full-time preoperative supervision postoperative patients for 70 cases of control group. One of 30 cases of rheumatism sex heart disease, coronary atherosclerotic heart disease 10 cases, 30 patients with congenital heart disease. Compare two sets of patients to the satisfaction of postoperative nursing work. Results two groups of patients to observe the satisfaction of nursing, difference was statistically significant (P lt; 0.01). Clew full-time preoperative supervision more patients to nursing job satisfaction. Conclusion full-time preoperative supervision can improve the patient to nursing job satisfaction. Make the patient can with good state of mind, to face the surgery postoperative recovery. [Keywords] Intensive Medicine; Preoperative visit; Nurses 1．前言 1.1 研究背景和意义 术前访视是将医学、心理、社会等知识综合运用于患者手术期护理的实践过程，国际手术室护士协会（AORN）规定：术前访视是手术室护士的职能和职责之一。术前访视作为围手术期护理工作的一种新生事物，已在中国大陆广泛开展[1]。目前术前访视主要由手术室护士负责，她们访视的内容也多针对术中护理阶段，远不能满足病人术后相关知识的需求。就全国而言，对术前访视的认识程度不一，实施方法缺乏规范，但对访视者、访视内容